Fraud Awareness

Fraudulent Use of the CCL Brand

Attempts have been made to defraud Internet shoppers by the unauthorized use of the CCL name and brand via email communications and graphics which appear, on the surface, to have originated from CCL.

In most cases the communications concern the sale of consumer goods over the Internet where payment may be requested before the goods are delivered.

Please be advised that CCL does not request payment in this manner. CCL only collects money due for official CCL related shipping expenses.

This security notice does not affect the obligation of a consignee to pay shipping, customs, VAT or similar charges, where these are properly payable at the time of delivery.

CCL accepts no responsibility for any costs, charges or payments made which were improperly incurred as a result of fraudulent activity.

If you are in any doubt as to the integrity of a website that uses the CCL brand, please always access CCL websites via our global website.

Visit CCL Global Websitefor more information

Report Fraud
Please report receiving fraudulent or suspicious CCL emails to CCL Customer Service.

Contact Us for more information.

Spam and Viruses
Please be advised that if you received an email suggesting that CCL is attempting to deliver a package requesting that you open the email attachment in order to affect delivery, this email is fraudulent, the package does not exist and the attachment may be a computer virus.

Please do not open the attachment. This email and attachment does not originate from CCL.

*CCL (Courier Connect Limited)